Japan Tops Among Mega Airlines and Mega Airports in the World; All Nippon Airways and Tokyo Haneda International Rank #1
London – OAG, the world’s leading data platform for the global travel industry, has revealed the most punctual airlines and airports in the world as part of its Punctuality League 2023.
Among the Top 20 Mega Airlines in the world, Japan takes the top spot with All Nippon Airways ranked #1 with an on-time performance (OTP) of 88.79%, followed by Japan Airlines (#2; OTP 88.07%). LATAM Airlines (OTP 85.03%) ranked #3 and Azul Airlines (OTP 84.87%) ranked #4 among LATAM carriers. Five U.S. carriers round out the Top 10 with Delta Air Lines (OTP 81.79%) ranked #6.
Five European carriers ranked among the Top 20 Mega Airlines, including KLM Royal Dutch Airlines ranking the highest at #11 (OTP 73.06%).
Among the Top 20 low-cost carriers (LCCs) in the world, Germany’s Eurowings (OTP 95.26%) ranked #1, followed by Thai AirAsia (#2; OTP 92.33%) and Jeju Air (#3; OTP 91.84%). Viva Air Colombia (OTP 81.63%) ranked #7 among LATAM carriers and Southwest Airlines (OTP 71.61%) ranked #14 among U.S. carriers.
Among the Top 20 Mega Airports in the world, Tokyo Haneda took the #1 spot with an OTP of 88.06%. In North America, Atlanta Hartsfield-Jackson International (OTP 80.08%) ranked #2 and Mexico City International (OTP 72.73%) ranked #12. OTP at Europe’s biggest airports was impacted this year by operational resourcing issues experienced over the summer.
“Global on-time performance is reaching levels last seen before the pandemic as carriers work to ease operational pressures and delays,” said John Grant, chief analyst at OAG . “Confidence in the travel recovery is growing with airlines placing new aircraft orders, new routes being announced and labor challenges seemingly subsiding.”
TOP 20 AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 81.2% Garuda Indonesia GA 95.63% 0.61% 95.01% 2 2 84.6% Safair FA 95.30% 0.02% – – 3 96.6% Eurowings EW 95.26% 3.49% 80.20% 29 4 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 11 5 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 86 6 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 8 7 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 16 8 98.1% Copa Airlines CM 87.54% 0.45% 92.01% 3 9 89.0% Iberia IB 86.54% 0.03% 84.06% 12 10 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 6 11 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 27 12 98.0% Sky Airline H2 84.82% 1.25% 83.42% 17 13 99.6% Air Europa UX 84.44% 0.23% 79.30% 38 14 85.7% Avianca AV 83.79% 1.23% 76.63% 61 15 98.3% IndiGo 6E 83.51% 0.61% 77.38% 54 16 93.9% Thai Smile Airways WE 81.87% 0.01% – – 17 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 15 18 91.6% Viva Air Colombia VH 81.63% 0.06% – – 19 99.6% Etihad Airways EY 81.14% 0.55% 83.40% 18 20 99.6% Emirates EK 81.13% 0.02% 79.47% 34
TOP 20 MEGA AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 3 2 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 5 3 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 1 4 96.4% Azul Airlines AD 84.87% 2.73% – – 5 98.3% IndiGo 6E 83.51% 0.61% 77.38% 10 6 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 4 7 99.7% Alaska Airlines AS 79.13% 2.08% 81.49% 6 8 99.9% United Airlines UA 79.10% 2.57% 76.28% 13 9 99.9% American Airlines AA 77.38% 2.67% 77.90% 9 10 99.7% Spirit Airlines NK 73.18% 2.84% – – 11 99.6% KLM-Royal Dutch Airlines KL 73.06% 3.58% – – 12 99.8% Air France AF 72.10% 1.18% 79.92% 7 13 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 8 14 99.7% Easyjet U2 67.52% 1.65% 73.08% 17 15 99.8% Deutsche Lufthansa AG LH 66.26% 2.49% 73.96% 15 16 99.1% Turkish Airlines TK 64.08% 1.82% 76.72% 12 17 95.9% British Airways BA 64.07% 2.79% 76.18% 14 18 98.7% JetBlue Airways Corporation B6 63.90% 3.32% 73.81% 16 19 99.6% China Eastern Airlines MU 52.04% 40.28% 72.86% 18 20 99.9% Air Canada AC 51.76% 4.87% 66.42% 20
TOP 20 LOW-COST CARRIERS BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 96.6% Eurowings EW 95.26% 3.49% 80.20% 10 2 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 3 3 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 31 4 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 9 5 98.0% Sky Airline H2 84.82% 1.25% 83.42% 4 6 98.3% IndiGo 6E 83.51% 0.61% 77.38% 19 7 91.6% Viva Air Colombia VH 81.63% 0.06% – – 8 97.1% Peach Aviation Limited MM 79.19% 0.81% 71.85% 30 9 94.1% Norwegian Air Shuttle DY/D8 79.12% 0.60% 75.61% 22 10 91.7% Jin Air LJ 78.91% 1.53% – – 11 85.9% Pegasus Airlines PC 75.07% 0.13% 79.74% 11 12 88.1% Volaris Y4 75.05% 1.85% 75.61% 23 13 99.7% Spirit Airlines NK 73.18% 2.84% 79.42% 13 14 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 14 15 91.4% FLYNAS XY 68.25% 1.65% 72.44% 29 16 99.7% Easyjet U2 67.52% 1.65% 73.08% 28 17 98.5% Jet2.com LS 67.36% 0.06% 82.69% 5 18 99.6% Frontier Airlines Inc. F9 66.18% 2.63% 73.32% 26 19 90.0% Transavia.com HV 65.97% 0.02% 78.66% 17 20 94.8% Virgin Australia International VA 64.54% 4.22% – –
ASIA PACIFIC AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 81.2% Garuda Indonesia GA 95.63% 0.61% 95.01% 1 2 85.0% Thai AirAsia FD 92.33% 0.00% 84.49% 9 3 90.4% Jeju Airlines 7C 91.84% 0.33% 71.80% 33 4 99.3% Solaseed 6J 90.49% 4.39% 87.44% 4 5 99.9% Japan Transocean Air NU 90.21% 4.24% 78.83% 18 6 90.9% Jetstar Japan GK 89.48% 1.30% 70.59% 35 7 89.6% All Nippon Airways NH 88.79% 1.36% 85.92% 5 8 99.8% Japan Airlines JL 88.07% 1.51% 83.44% 10 9 95.2% Thai Lion Air SL 86.75% 0.64% – 42 10 97.9% AirDo HD 85.65% 3.55% 88.35% 3
EUROPE AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 96.6% Eurowings EW 95.26% 3.62% 80.20% 9 2 89.0% Iberia IB 86.54% 0.03% 84.06% 3 3 99.6% Air Europa UX 84.44% 0.21% 79.30% 13 4 99.8% Austrian Airlines AG dba Austrian OS 81.05% 0.58% 78.31% 18 5 99.7% ITA Airways AZ 79.59% 1.09% 81.58% 7 6 94.1% Norwegian Air Shuttle DY/D8 79.12% 0.60% 75.61% 22 7 98.3% Finnair AY 77.36% 0.51% 77.42% 19 8 85.9% Pegasus Airlines PC 75.07% 0.75% 79.74% 11 9 99.9% LOT – Polish Airlines LO 74.75% 0.13% 73.59% 28 10 99.6% KLM-Royal Dutch Airlines KL 73.06% 0.54% 78.57% 16
LATIN AMERICA AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 98.1% Copa Airlines CM 87.54% 0.45% 92.01% 1 2 92.8% LATAM Airlines Group LA 85.03% 1.38% 86.41% 2 3 96.4% Azul Airlines AD 84.87% 2.73% 80.40% 4 4 98.0% Sky Airline H2 84.82% 1.25% 83.42% 3 5 85.7% Avianca AV 83.79% 1.23% 76.63% 8 6 91.6% Viva Air Colombia VH 81.63% 0.06% – – 7 88.1% Volaris Y4 75.05% 1.85% 75.61% 9 8 98.5% Aeromexico AM 73.87% 1.13% 78.95% 6 9 94.9% Caribbean Airlines BW 85.71% 1.04% 74.95% 10 10 97.8% Jetsmart JA 69.98% 0.11% – –
MIDDLE EAST & AFRICA AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 84.6% Safair FA 95.30% 0.02% 94.40% 1 2 99.6% Etihad Airways EY 81.14% 0.55% 77.78% 2 3 99.6% Emirates EK 81.13% 0.02% 77.55% 5 4 98.6% Gulf Air GF 79.92% 2.42% 79.47% 8 5 90.8% Qatar Airways QR 77.50% 0.34% 83.40% 3 6 92.5% Ethiopian Airlines ET 76.73% 0.04% 76.45% 9 7 91.4% FLYNAS XY 68.25% 1.65% 74.32% 10 8 99.2% Saudi Arabian Airlines SV 65.63% 1.72% 80.32% 13 9 95.3% Oman Air WY 91.28% 0.69% 80.13% 6 10 99.5% Royal Jordanian RJ 85.82% 0.85% 65.31% 7
NORTH AMERICA AIRLINES BY OTP
Rank Coverage Airline Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 Rank in 2019 1 100.0% Delta Air Lines DL 81.79% 1.94% 83.56% 2 2 99.7% Alaska Airlines AS 79.13% 2.08% 81.49% 3 3 99.9% United Airlines UA 79.10% 2.57% 76.28% 9 4 99.9% American Airlines AA 77.38% 2.67% 77.90% 8 5 85.5% Hawaiian Airlines HA 75.80% 0.58% 87.40% 1 6 99.7% Spirit Airlines NK 73.18% 2.84% 79.42% 4 7 99.9% Southwest Airlines WN 71.61% 3.17% 79.40% 5 8 99.6% Frontier Airlines Inc. F9 66.18% 2.63% 73.32% 11 9 98.7% JetBlue Airways Corporation B6 63.90% 3.32% 73.81% 10 10 96.1% Allegiant Air LLC G4 63.22% 4.43% 78.97% 7
TOP 20 AIRPORTS BY OTP
Rank Coverage Airport Name Country Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 94.6% Osaka Intl (Itami) Japan ITM 91.45% 1.04% 88.03% 2 92.7% Matsuyama Japan MYJ 91.44% 0.72% – 3 90.3% Miyazaki Japan KMI 91.34% 2.45% – 4 97.2% Nagoya Chubu Centrair International Apt Japan NGO 90.78% 1.04% – 5 81.5% Durban King Shaka International Apt South Africa DUR 89.73% 1.37% 83.59% 6 94.2% Kagoshima Japan KOJ 89.05% 2.14% 83.34% 7 88.9% Kumamoto Japan KMJ 88.87% 1.95% – 8 82.0% Pinto Martins – Fortaleza Intl Apt Brazil FOR 88.81% 1.06% 83.34% 9 97.3% Panama City Tocumen International Panama PTY 88.65% 0.47% 92.21% 10 93.7% Fukuoka Japan FUK 88.26% 3.02% – 11 86.8% Sapporo New Chitose Apt Japan CTS 88.06% 2.25% 84.06% 12 90.6% Tokyo Intl (Haneda) Japan HND 88.06% 2.10% 86.60% 13 88.1% Coimbatore India CJB 88.01% 0.54% – 14 98.9% Belo Horizonte Tancredo Neves Int Apt Brazil CNF 87.26% 1.66% 81.55% 15 86.6% Alejandro Velasco Astete Intl Apt Peru CUZ 87.08% 3.42% – 16 80.2% Cape Town South Africa CPT 87.02% 1.02% 84.60% 17 80.5% Mariscal Sucre Intl Apt Ecuador UIO 87.00% 1.88% 82.96% 18 97.0% Okinawa Naha Apt Japan OKA 86.95% 2.53% 78.56% 19 84.9% Salgado Filho Intl Apt Brazil POA 86.50% 1.90% 81.47% 20 95.9% José Joaquín de Olmedo Intl Apt Ecuador GYE 86.47% 1.66% 83.97%
TOP 20 MEGA AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 90.6% Tokyo Intl (Haneda) HND 88.06% 2.10% 86.60% 2 99.7% Atlanta Hartsfield-Jackson Intl Apt ATL 80.08% 1.55% 83.74% 3 99.5% Seattle-Tacoma International Apt SEA 79.98% 1.97% 80.27% 4 99.3% Houston George Bush Intercont. IAH 79.72% 1.84% 79.25% 5 99.4% Charlotte CLT 79.59% 2.55% 80.70% 6 99.2% Los Angeles International Apt LAX 78.63% 1.41% 79.62% 7 98.7% Chicago O’Hare International Apt ORD 77.86% 2.90% 74.93% 8 97.7% Phoenix Sky Harbor Intl Apt PHX 76.80% 1.79% 80.28% 9 98.6% Dallas Dallas/Fort Worth Intl Apt DFW 76.15% 2.81% 76.78% 10 99.3% Miami International Apt MIA 73.97% 2.22% 80.22% 11 98.2% Denver Intl Apt DEN 73.13% 2.60% 76.93% 12 95.8% Mexico City Juarez Intl MEX 72.73% 1.52% 72.36% 13 99.9% New York LaGuardia Apt LGA 71.88% 5.37% 71.81% 14 96.0% Las Vegas McCarran International Apt LAS 71.08% 2.15% 79.12% 15 96.6% New York J F Kennedy International Apt JFK 69.79% 2.95% 77.87% 16 99.4% Newark Liberty International Apt EWR 67.76% 4.66% 69.46% 17 88.6% Istanbul Airport IST 66.91% 2.15% 76.16% 18 92.2% Amsterdam AMS 65.07% 2.74% 71.90% 19 92.5% Paris Charles de Gaulle Apt CDG 63.53% 1.24% 73.67% 20 89.4% London Heathrow Apt LHR 61.53% 2.05% 75.27%
ASIA PACIFIC AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 94.6% Osaka Intl (Itami) ITM 91.45% 1.04% 88.03% 2 92.7% Matsuyama MYJ 91.44% 0.72% – 3 90.3% Miyazaki KMI 91.34% 2.45% – 4 97.2% Nagoya Chubu Centrair International Apt NGO 90.78% 1.04% – 5 94.2% Kagoshima KOJ 89.05% 2.14% 83.34% 6 88.9% Kumamoto KMJ 88.87% 1.95% – 7 93.7% Fukuoka FUK 88.26% 3.02% – 8 86.8% Sapporo New Chitose Apt CTS 88.06% 2.25% 84.06% 9 90.6% Tokyo Intl (Haneda) HND 88.06% 2.10% 86.60% 10 88.1% Coimbatore CJB 88.01% 0.54% –
EUROPE AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 96.5% Stuttgart Airport STR 84.20% 2.45% 78.75% 2 96.5% Dublin DUB 82.69% 0.99% 76.73% 3 96.8% Malta MLA 81.75% 0.34% 82.33% 4 94.5% Rome Ciampino Apt CIA 80.73% 0.31% 78.22% 5 86.3% Trondheim Vaernes Airport TRD 79.67% 2.75% 82.27% 6 93.8% Stavanger SVG 79.53% 3.19% 83.13% 7 93.9% Bergen BGO 79.49% 3.24% 82.73% 8 95.7% Ercan ECN 79.31% 0.50% – 9 95.0% Billund BLL 79.14% 1.32% – 10 83.6% Bordeaux Merignac Apt BOD 79.12% 2.25% 81.60%
LATIN AMERICA AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 82.0% Pinto Martins – Fortaleza Intl Apt FOR 88.81% 1.06% 83.34% 2 97.3% Panama City Tocumen International PTY 88.65% 0.47% 92.21% 3 98.9% Belo Horizonte Tancredo Neves Int Apt CNF 87.26% 1.66% 81.55% 4 86.6% Alejandro Velasco Astete Intl Apt CUZ 87.08% 3.42% – 5 80.5% Mariscal Sucre Intl Apt UIO 87.00% 1.88% 82.96% 6 84.9% Salgado Filho Intl Apt POA 86.50% 1.90% 81.47% 7 95.9% José Joaquín de Olmedo Intl Apt GYE 86.47% 1.66% 83.97% 8 97.0% Marechal Rondon Intl Apt CGB 86.39% 1.60% – 9 85.5% Monsenor Oscar Arnulfo Romero Intl Apt SAL 86.17% 0.96% 86.20% 10 87.2% Eurico de Aguiar Salles Apt VIX 85.81% 2.04% –
MIDDLE EAST & AFRICA AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 81.5% Durban King Shaka International Apt DUR 89.73% 1.37% 83.59% 2 80.2% Cape Town CPT 87.02% 1.02% 84.60% 3 94.4% Amman Queen Alia International Apt AMM 84.31% 0.91% 76.89% 4 96.7% Bahrain BAH 82.13% 2.50% – 5 93.6% Muscat MCT 81.98% 1.02% – 6 93.6% Addis Ababa ADD 81.73% 0.17% 76.83% 7 88.1% Beirut BEY 77.48% 0.85% 79.24% 8 80.2% Abu Dhabi International Apt AUH 77.00% 0.72% 81.15% 9 96.9% Doha DOH 76.08% 0.43% 80.21% 10 82.6% Jazan GIZ 70.21% 0.79% –
NORTH AMERICAN AIRPORTS BY OTP
Rank Coverage Airport Name Code OTP 2022 Cancellation Rate % 2022 OTP 2019 1 99.9% Salt Lake City SLC 83.59% 1.08% 85.38% 2 99.5% Boise BOI 82.92% 1.17% 85.34% 3 96.1% Fresno Yosemite International Airport FAT 81.58% 1.58% – 4 99.2% Spokane International Apt GEG 81.29% 1.52% – 5 99.7% Tucson International Apt TUS 81.26% 1.78% – 6 95.1% Lihue LIH 80.95% 0.86% – 7 100.0% Detroit Metropolitan Wayne County DTW 80.94% 2.13% 83.08% 8 97.9% Portland (US) OR PDX 80.85% 1.95% 84.68% 9 98.4% Greenville/Spartanburg Intl Apt GSP 80.37% 2.75% – 10 99.1% Minneapolis/St Paul International Apt MSP 80.36% 1.61% 83.27%
