Flying to new records after the most significant crisis of aviation history and distinguishing itself from its competitors with a strong performance throughout the year, Turkish Airlines, the airline that flies to more countries than any other is named Best Airline in Europe by Skytrax on the prestigious 2022 World Airline Awards.
Held in the historic Langham Hotel in London on 23 September 2022 World Airline Awards saw several accolades being presented to the successful flag carrier aside from the Best Airline in Europe award. In addition to being named the Best Airline in Europe by travellers from around the world, Turkish Airlines won two other major awards at the ceremony, namely the World’s Best Business Class Catering and the Best Airline in Southern Europe.
During the evaluation of the airlines to determine the winner of the awards, an online customer survey was operated from September 2021 to August 2022, together with invitations sent to previous year’s respondents in the survey database. The customer survey was provided in English, French, Spanish, Russian, Japanese and Chinese. Over 100 customer nationalities participated in the 2021/2022 survey with 14.32 million eligible entries counted in the results.
Receiving the awards at the ceremony, Turkish Airlines Chairman of the Board and the Executive Committee Prof. Dr. Ahmet Bolat said: “We are very pleased to be with you again in this environment where our distinguished service approach has been appreciated many times. As the Turkish Airlines family, we would like to thank our valued passengers, who deemed us worthy of these wonderful awards, and the Skytrax team, who put this evaluation into practice. With our privileged service approach, which distinguishes us from our competitors, we continue to take firm steps towards our goal of making the Turkish Airlines brand the best in the world by building on the unmatched service we offer.”
On the awards Skytrax CEO Edward Plaisted stated: “We congratulate Turkish Airlines for their success at the World Airline Awards, and winning the award as the Best Airline in Europe is a fabulous achievement in what is one of the most competitive markets. Alongside this, we are delighted to see Turkish Airlines take top place for the World’s Best Business Class Onboard Catering, reflecting the high standards achieved with their DO&CO cooperation in all aspects of meals served on Turkish Airlines flights.”
