Air Astana has appointed TripAdmit to provide tours and activities content as the airline unveils its latest service for web customers.
Air Astana, which operates on over 40 domestic and international routes, will be using TripAdmit’s white-label solution, enabling passengers to select and book from a range of experiences, tours and activities that are available in their chosen destination.
This new service is the latest initiative by Air Astana as the airline explores opportunities to maximise ancillary revenue and improve the customer booking experience. TripAdmit’s powerful booking software and AI technology for personalised segmentation will provide customers with a range of experiences available in Central Asia and globally. Air Astana is the latest carrier to join TripAdmit’s extensive global airline partnership programme.
Adel Dauletbek – VP of Marketing & Sales at Air Astana, said: “We are focused on improving the customer experience from the point of booking a flight to their final destination and beyond. TripAdmit helps Air Astana to do that. The booking solution will enable us to extend our ancillary services by providing an exciting range of tours and activities. I am confident our customers will enjoy the new functionality and be inspired by the content that the TripAdmit partnership programme can provide.”
At the point of booking their flight, customers will be sent a link to the Air Astana tours and experiences page showing what’s available for their destination. They will be able to search for further information and make a booking.
Carl Cromie – Director of Travel Partnerships TripAdmit, said: Air Astana provides customers with an extraordinary product at very competitive fares. By providing tours and activities they will enhance the customer experience by increasing their services while generating higher unit revenues per passenger. As people start travelling once again, the demand for tours and experiences is growing. Air Astana is now very well positioned to explore the opportunities provided by this sector and we are excited to be working with them.”
