Riviera Travel, the leading river cruise and escorted touring holiday specialist, has extended its flexible booking policy to December 31 this year. The policy allows guests to change their booking deposit to another holiday in 2022 or 2023, up until their final balance payment is due.
Guests can transfer their deposit to another holiday of equal or higher value.
The offer is available on all new bookings, with no questions asked and no fees. It previously applied to the 2022 holidays only.
Riviera offers river cruise itineraries including the Seine, Rhone, Rhine, Douro and Danube, and touring holidays including to France, Spain, Italy, Germany, Norway and Iceland.
The policy contains the Riviera price promise, whereby if the cost of a holiday goes down after booking, guests pay the lower price or will be refunded the difference. This means guests will always benefit from the best price by booking early.
Robin Shaw, Riviera Travel’s chief operating officer, said: “We’ve extended our policy as we want customers to have complete confidence when making a booking, and to be sure they won’t lose out if their plans need to change. Our customers have provided clear feedback that flexibility remains important to them, and we are absolutely committed to always doing the right thing for them.
“We ensure guests’ money is safe and secure, that they pay the lowest price, and they are protected by ABTA and ATOL at all times – while having the best possible choice of river cruise and escorted touring holidays.”
