A new luxury travel agency, focussing on an exclusive, tailor-made cruise and stay offerings, has launched in the UK.
Above and Beyond Luxury Cruises is offering customers ultra-luxury holidays, with a concierge service to match.
Customers will be able to call, email, text, WhatsApp, video call, and have a home visit from their dedicated cruise concierge team, in a bid to offer ‘ultimate connectivity’ during and after the booking process.
The concierge will offer premium cruise services to customers, including discounted airport parking, airport lounge passes, and high-end shore excursions.
Bespoke services are also on offer to help with individual holiday arrangements. These include extras such as booking pet care, taking care of gifts for friends and family for anyone missing a special occasion, and a ‘welcome home’ essentials shop after returning.
Elaine Ross, Head of Luxury and Expedition, said: “I’m so excited to be leading this new brand. Our research has shown there is a gap in the market for an ultra-luxury travel agency, offering a full concierge service. If customers are booking high-end cruises they expect the same service from their agency, and we will go above and beyond to fulfill this.
“When combined with ultimate connectivity and the expertise we have in putting together unique holiday experiences, we offer something no one else can.”
Lynn Narraway, Seabourn vice-president for Europe and the UK, said: “All the team at Seabourn are delighted to be working with the newly launched Above and Beyond. Their concierge proposition and bespoke strategy match our own brand vision and it is always exciting to welcome new partners into the luxury cruise space. Seabourn very much looks forward to being a part of the Above and Beyond journey.”
