KLM and Thalys launch trial for Amsterdam-Brussels transfer passengers

KLM and Thalys launch trial for Amsterdam-Brussels transfer passengers

KLM Royal Dutch Airlines and Thalys on Monday (July 18) launched their previously announced partnership that will see KLM buying seats aboard the Thalys high-speed train for transfer passengers travelling between Schiphol and Brussels. This will allow KLM to operate one less flight between Amsterdam and Brussels every day. The aim of the venture is to increase the number of transfer passengers travelling by rail between Brussels and Schiphol. Almost all passengers on this route transfer to and from KLM flights at Schiphol

This cooperative venture is an important first step in KLM’s implementation of the Dutch government’s Action Plan for Rail and Air Services (Actieagenda Trein en Luchtvaart). This action plan was jointly released at the end of 2020 by the Ministry of Infrastructure and Water Management in consultation with Amsterdam Airport Schiphol, ProRail, KLM and NS Dutch Railways. The plan stipulates actions and measures ensuring that international rail travel becomes a logical alternative to supplement airline services on routes shorter than 700 kilometres. For some time now, KLM has offered transfer passengers the option of boarding a Thalys high-speed train instead of a flight on the Brussels-Schiphol leg of their journey (or vice versa). Before the Covid-19 pandemic, 20 to 25% of these passengers (some 36,000 customers) chose this option.  This trial is aimed at improving the customer experience.

Moreover, KLM is working with NS Dutch Railways and other European railway companies to explore the options of additional high-speed, comfortable rail services for transferring passengers to other destinations.

The new air-rail product is the first concrete result of the Action Plan for Rail and Air Services. We’re proud of this achievement. Together with the Ministry of Infrastructure and Water Management, Amsterdam Airport Schiphol, ProRail and NS Dutch Railways, we’re striving to ensure a seamless customer journey, with better connections between rail and air travel.

Boet Kreiken – Executive Vice President Customer Experience KLM

This trial is set to continue until 29 October 2022, after which an in-depth evaluation will take place, with the partners assessing options for further developing the air-rail product.

Rail schedule
The following rail services will feature the new KLM air-rail product:

– BRU-AMS: TH9357, daily except Saturdays, TH9351 on Saturdays
  Mon/Tues/Wed/Thurs/Fri/Sun – departs: 16:52, arrives: 18:25; Sat – departs: 15:52, arrives: 17:25.
– AMS-BRU: TH9376 daily except Saturdays, TH9382 on Saturdays
Mon/Tues/Wed/Thurs/Fri/Sun – departs: 17:34, arrives 19:08; Sat. – departs 18:34, arrives 20:08

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