Fiji Airways has been named winner of the award for the Best Airline Staff Service in Australia & Pacific at the prestigious World Airline Awards, held last night at the historic Langham Hotel in London.
It is the second time passengers have chosen Fiji Airways for this top prize for the Best Airline Staff Service in Australia & Pacific after the airline previously won the award in 2019.
The Best Airline Staff Service Awards assess all frontline service contact points across both the airport and on-board environment, including check-in, lounges, service assistance, boarding and arrivals, as well as the full range of on-board cabin staff service.
Managing Director and Chief Executive of Fiji Airways Mr Andre Viljoen said “it truly is an honour for our airline to be recognized for our commitment to service. I thank all the hard-working staff at Fiji Airways who made this award possible. We won this same award in 2019, and I am proud of the fact that we have not been complacent despite the challenging period that Fiji Airways and indeed the entire aviation industry has faced due to the pandemic.”
“Fiji Airways is focused on major plans to enhance our products and service to continue evolving and offering the best to all our guests,” he added.
