Airlines flying towards record losses this fiscal: CRISIL

Covid-19: IndiGo to suspend around 20 pc flights, waives change fees

New Delhi: IndiGo on Sunday (January 9) announced that it will cancel around 20 per cent of its flights because of the surge in Covid cases driven by the Omicron variant and waive off ticket rescheduling fee for bookings till the end of 31st January.

“Owing to the increasing number of Omicron infections, large numbers of IndiGo customers are changing their travel plans. In response to customer needs, IndiGo is waiving change fees and is offering free changes for all new and existing bookings made up to 31st January, for flights up to 31st March 2022,” IndiGo said.

The budget carrier said with reduced demand it will also selectively withdraw some flights from service.

“We anticipate that around 20 per cent of our current scheduled operations will be withdrawn from service.”

“Where possible, cancellations of flights will be done at least 72 hours in advance and customers will be moved to the next available flight and will also be able to change their travel through the use of Plan B on our website,” it informed.

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