This week, JetBlue Airlines returned to its group boarding process and ended its back-to-front boarding.
JetBlue — like many other airlines — began boarding passengers from the back of the plane to the front as a way to limit contact between passengers during the coronavirus pandemic.
That boarding policy was just one of many safety protocols airlines put in place to prevent the spread of the virus.
However, JetBlue is now going back to pre-pandemic boarding.
Now, the airline will offer pre-boarding for customers with disabilities first, followed by loyalty members with JetBlue’s Mosaic and Mint programs, according to the website.
After those customers board, the airline will board customers who bought “Even More Space” seats, within the airline’s Group A, followed by courtesy boarding for military personnel and travelers with babies. After that, passengers in group B through E will be allowed to board.
“We continue to work within public health guidelines and take clinical guidance from our own medical experts to ensure we’re doing everything we can to keep our customers and crewmembers safe on this next phase of our ‘new normal,’” the spokesperson stated. “With these resources as our guides, we returned this week to our grouped boarding process.”
“It has become clear that mandatory face mask use and the hospital-grade air filtration onboard every JetBlue aircraft are the keys to greatly reducing the risk on board, decrease than other public settings,” the spokesperson added. “We’ll continue to disinfect commonly touched surfaces, offer sanitizer and wipes to clients, and stay focused on keeping our crewmembers healthy through safety protocols and screening.”
